Controller’s Duty to Inform
Absurdia s.r.o., Boženy Němcové 2042, 356 01 Sokolov, Company ID: 218 74 158, registered with the Regional Court in Plzeň under file no. C45560 (hereinafter “Absurdia”), hereby informs you how it processes your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, also known as the General Data Protection Regulation (GDPR).
- Who Is the Controller of My Personal Data?
If you are a customer of Absurdia, a visitor to its website, a member of its mailing list, or otherwise engage with Absurdia (e.g., as a guide contracted by the company), Absurdia is the controller of your personal data. - How Can I Contact the Controller?
You can contact Absurdia as the controller at:
- Absurdia s.r.o., Boženy Němcové 2042, 356 01 Sokolov, Company ID: 21874158 - Does Absurdia Have a Data Protection Officer?
No. As we are not a public authority, we are not required to appoint a Data Protection Officer and currently do not have one. - When Can I Contact Absurdia Regarding My Personal Data?
If you believe we are processing your personal data unlawfully, you may contact us with your complaint. - Why Does Absurdia Process My Personal Data?
We typically process your personal data to fulfill a contract (e.g., when you buy a ticket to one of our attractions online).
We also process your device’s IP address used to place the order.
In addition, we use tools such as Google Analytics to analyze behavior on our website. This data is anonymized and used to monitor website traffic. - Do You Share My Personal Data with Other Parties?
We share customer data—typically only the group leader’s contact details—with guides, transport companies, and other service providers, strictly as needed to fulfill the contract.
Your personal data may also be accessed by Papiliones s.r.o., which operates our online reservation platform. This cooperation is covered by GDPR-compliant contracts.
All customer data, including personal data, is stored on servers located within the EU, provided by INTERNET CZ, a.s., under GDPR-compliant agreements. This provider does not have physical access to the data.
Our IT service provider may also have access to your personal data. - Do You Transfer My Data to Third Countries?
No. We do not transfer your personal data outside of the European Union. - I Believe My Data Is Not Being Processed Correctly. What Can I Do?
You can contact us directly. You also have the right to file a complaint with the Office for Personal Data Protection. - What Are My Rights as a Data Subject?
At any time, you may request that we:- Grant you access to your personal data
- Correct inaccurate personal data
- Delete your personal data if conditions under Article 17 of the GDPR are met
- Restrict the processing of your personal data
- What Does the Right of Access Mean?
You may ask us to confirm whether we process your personal data. You can request access to your data and information on how we process it.
You may also request a copy of the personal data we process about you. - Can I Request Access to Someone Else’s Data?
No. These rights apply only to you. If you want to request data on someone else’s behalf, you must have a valid power of attorney. - How Do I Submit Such a Request?
You may submit your request in any form, including via email. However, our authorized staff must verify your identity, so you may be asked to provide proof of identity. - How Quickly Will Absurdia Respond?
We typically respond within 30 days. In complex cases, we may extend this period. - Is There a Fee for Submitting a Request?
No, submitting a request and receiving a response is free of charge. However, in certain justified cases, we may charge you for actual costs (e.g., the price of a portable disk containing your data). - I Gave Consent to Process My Personal Data and Want to Withdraw It
Usually, we do not require your consent to process personal data, as the processing is based on legal grounds such as contract performance.
However, if you have given consent for specific data processing, you have the right to withdraw it at any time.
Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal.
